FAQ

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Merchant Account FAQ

Simply click on the "Contact us" option on our home page, complete the form, and one of our sales representatives will contact you within 24 hours. Alternatively, you may call us.
After your application is filed with all required supporting documents, the processing period is often less than 24 hours.
We accept low risk, medium risk, and high risk merchant accounts from any business that accepts credit cards. Solid State Processing takes pride in having a near-perfect acceptance rate.
If your company is organized as a corporation, you only need a business checking account. If you're running a sole proprietorship, you can use either a personal or a business checking account.
If you sell via mail order, telephone order, or the Internet, you don't want to risk incurring a chargeback by sending a product to a bogus address. The Address Verification System (AVS) allows you enter the customer’s home address and compares it to the address on file with their credit card issuer. If someone uses a stolen card to order things and has them shipped to a bogus address, AVS will help you discover this and save unwanted chargebacks and losses.
No, not at all! Indeed, we take pleasure in the fact that we have never leased a single credit card terminal. Almost always, we will give you the most current, PCI-compliant/EMV-ready credit card terminal(s) at no additional charge.
You can accept MasterCard®, Visa®, American Express®, Discover® and pin-based debit cards from Solid State Processing.
Yes, we welcome temporary websites that display product and pricing information. It is not required to be live to the public, but it should demonstrate enough to give us an idea of what you are selling and at what price.
Yes! We provide a variety of mobile processing options that transform your smartphone or tablet into a credit card terminal, among other things. These app-based choices enable you to distribute your products or services straight to customers in the field or at your corporate location. At the point of sale, gain real-time access to all of your payments.
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