White Glove Merchant Account Services
At Solid State Processing, every client is crucial. We offer personalized solutions that are centered on people.
Your personal account manager can help you with:
- Day-to-day and strategic support. From setup to payments, reporting, and deposited monies, we’ve got you covered. We’ll be there for you whenever you need us.
- Direct contact with our skilled and experienced client services team for prompt and courteous assistance. Your account manager is always on the ball for you and your clients, ensuring that every transaction is as simple as possible.
- Detailed instructions and progress updates throughout the life-cycle of your merchant account’s deployment. We’ll keep you updated at every stage of the boarding procedure through a single point of contact.
- Charge-back activities or reversals are monitored on a daily basis, freeing up your staff’s time and resources to focus on your core business.
- Proactive knowledge of all essential payment industry information, such as industry mandates, interchange, credit and debit network modifications, NACHA standards, and more.
- Ongoing consulting services, including quarterly company assessments and the most up-to-date information on the payments industry’s ever-changing characteristics.
To learn more about our white glove personal account managers, contact us today. We’re available 24 hours a day, 7 days per week. Call or message us now.
